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Bought a brand-new APC UPS… but it’s already been through war in 2022?! 🫠

I’m the IT lead at a hospital. We recently bought a “new” APC UPS (SRTG5KXLI) from an authorized distributor.

After setting it up and checking the internal logs, surprise!
It had entries from April 2022 including:
• Manual SNMP config
• Relay bypass fault
• Log clear

Pretty sure this unit had a whole past life before showing up in our datacenter 😅

Now we’re stuck between Schneider Electric and the distributor pointing fingers.
Transparency, anyone?

https://chng.it/BN8JzBzW25


https://redd.it/1la01vq



tg-me.com/r_TechSupportGore/23322
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Bought a brand-new APC UPS… but it’s already been through war in 2022?! 🫠

I’m the IT lead at a hospital. We recently bought a “new” APC UPS (SRTG5KXLI) from an authorized distributor.

After setting it up and checking the internal logs, surprise!
It had entries from April 2022 including:
• Manual SNMP config
• Relay bypass fault
• Log clear

Pretty sure this unit had a whole past life before showing up in our datacenter 😅

Now we’re stuck between Schneider Electric and the distributor pointing fingers.
Transparency, anyone?

https://chng.it/BN8JzBzW25


https://redd.it/1la01vq

BY r/TechSupportGore




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