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职场使用 AI 恐损职业声誉,多项实验印证社会偏见

杜克大学研究显示,职场中使用AI工具(如ChatGPT、Claude、Gemini等)的员工可能面临能力与动机的双重负面评价。超4400名参与者的四项实验表明,同事及经理普遍认为AI使用者更“懒惰”、“不称职”且更易“被取代”。此偏见跨越年龄、性别与职业,成为普遍社会污名。 

研究指出,非AI使用管理者更倾向拒绝录用频繁使用AI的候选人,而那些本身频繁使用AI的管理者,则更倾向接纳AI用户。当AI应用与任务高度相关时,负面评价才会显著减弱。历史类比显示,从书写术到计算器,劳动节约工具常引发类似质疑。 

此外,AI虽提升效率,但8.4%员工因质检AI输出等新增任务反而增负。世界经济论坛预测,至2030年AI将净增7800万岗位,但职场中“秘密半机械人”(私下用AI者)与监管矛盾凸显。 

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职场使用 AI 恐损职业声誉,多项实验印证社会偏见

杜克大学研究显示,职场中使用AI工具(如ChatGPT、Claude、Gemini等)的员工可能面临能力与动机的双重负面评价。超4400名参与者的四项实验表明,同事及经理普遍认为AI使用者更“懒惰”、“不称职”且更易“被取代”。此偏见跨越年龄、性别与职业,成为普遍社会污名。 

研究指出,非AI使用管理者更倾向拒绝录用频繁使用AI的候选人,而那些本身频繁使用AI的管理者,则更倾向接纳AI用户。当AI应用与任务高度相关时,负面评价才会显著减弱。历史类比显示,从书写术到计算器,劳动节约工具常引发类似质疑。 

此外,AI虽提升效率,但8.4%员工因质检AI输出等新增任务反而增负。世界经济论坛预测,至2030年AI将净增7800万岗位,但职场中“秘密半机械人”(私下用AI者)与监管矛盾凸显。 

PNAS

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