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好旺担保仲裁原则010:拉停入款/卡死
入款时车队叫停的情况分为多种,卡未死叫停比如预估额度将满、车队忙不过来需要等待或卡死叫停、卡风控叫停等视情况不同而定。

1、正常拉停后入款纠纷处理标准:
1)拉停5分钟(300秒)内入款资金冻结/未拖出,料方自行承担。
2)拉停5分钟(300秒)内入款资金正常拖出,车队方回款。
3)拉停5分钟(300秒)后入款,车队方可不查不认。
注解:拉停时间5分钟(如12:30:00叫停,12:34:59前都算,12:35:00之后属于超时入款)

2、卡死拉停车队方需第一时间提供卡状态,确定金额是否已拖出,搬砖如无法提供需查档。

3、对于恶意叫停以规则去侵吞客户入金的行为不予支持。

(2024年5月30日 更新)



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好旺担保仲裁原则010:拉停入款/卡死
入款时车队叫停的情况分为多种,卡未死叫停比如预估额度将满、车队忙不过来需要等待或卡死叫停、卡风控叫停等视情况不同而定。

1、正常拉停后入款纠纷处理标准:
1)拉停5分钟(300秒)内入款资金冻结/未拖出,料方自行承担。
2)拉停5分钟(300秒)内入款资金正常拖出,车队方回款。
3)拉停5分钟(300秒)后入款,车队方可不查不认。
注解:拉停时间5分钟(如12:30:00叫停,12:34:59前都算,12:35:00之后属于超时入款)

2、卡死拉停车队方需第一时间提供卡状态,确定金额是否已拖出,搬砖如无法提供需查档。

3、对于恶意叫停以规则去侵吞客户入金的行为不予支持。

(2024年5月30日 更新)

BY 好旺担保仲裁原则


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